All of our items are brand new. The designs are handprinted onto the products only after we receive an order for that specific product. So at this time, we cannot process returns, refunds, cancellations or exchanges. All sales are final.
If, however, your item is defective or you have received the incorrect item, please contact us for a replacement within five business days. And we will work with you to ensure your satisfaction.
Since we don't accept cancellations or returns, we ask that you please double check our size charts. Some shirts fit differently than others, so it's better to double check.
H.I.E. is currently a small team, but we thank you for your patience and your business.